Children’s Social Care Consultants

This nomination is being submitted by myself on behalf of the other Registered Managers under Teresa’s management. Teresa is an extremely proactive manager whose high standards and aspirations for her teams have delivered consistent results for the majority of the homes under her leadership. Her experience of managing an Outstanding service is pivotal as she understands the role of Registered Manager and gives her a complete insight of what is required to meet the ever-increasing demands of care teams. Teresa is always available to her teams to provide guidance, support and a listening ear when it is needed and her regular visits to the homes ensure that she has complete oversight of her services; she knows her staff and the people they care for. She provides her managers with clear guidance and expectations of what is required to fulfil their roles which subsequently improves the outcomes for the service users. Her attention to detail is legendary within our cluster of homes and what others may miss Teresa sees! We work alongside Teresa day in day out and we know how dedicated she is; she has even cancelled her annual leave to personally support services and has been known to still work shifts when required. Teresa is a visible manager and does not hide away in her office; she is out and about in her services, providing all staff with the opportunity to have conversations and discussions face to face with her. This is very much appreciated by the support staff who remark that it is nice to see ‘management’ in the services and taking an interest in what they are doing. We hope that this small precis goes someway to explaining what a great manager Teresa is.

Teresa always visits our service with a friendly smile and is always welcomed with open arms by the young people who enjoy her visits. Teresa contributes towards our Young Peoples positive development with her offer of ‘head of care’ award. The YP get excited by this award and are motivated to challenge themselves to achieve a chosen target and its lovely to see the pride on their faces when they can let Teresa know what they have accomplished.

Teresa is always a positive presence at the home and inspires everyone to achieve. She celebrates everyone’s successes from managers all the way down to support workers. I felt valued when I received a thankyou letter from her during the C19 Pandemic for all of my commitment and hard work and that made me feel valued from the very top of the site. Having an additional leader (Teresa) has made my time at the home, positive. Thankyou Teresa for all of your support and guidance to everyone at the home. It doesn’t just stop with the managers .

Outstanding leadership, her knowledge that she gives and supports the registered mangers. Always there to support us with documentation, personal situations, staffing, on call 24/7. Gives us ownership of our homes, however always there to support where its required. A one in a million manager to support where its needed. Supports with education, referrals, strategy meetings with local authorities. Above all, knows each young person within our homes, and has a relationship with them. My young people see Tereasa as part of our home, which is paramount for us to have a lead manager to invest in our young people.

I have worked with Teresa for the past two years as my head of care, I have found Teresa to be an amazing mentor and role model, always being there to support me in my role, with an open-door policy at all times. The way I can explain Teresa is she is inspirational/sympathetic/conscientious and always goes above and beyond, there is not one time I can say Teresa hasn’t supported me in my role as a registered manager, this has made a huge difference in my personal development and has been very resourceful. Teresa has the motivation, determination and vison to push me to the next challenge in achieving “outstanding” for my home, like she has achieved in other homes, this also enriches the lives of the young people we support. Without Teresa selflessness and strong leadership skills I wouldn’t be where I am today as a registered manager, and I can’t thank Teresa enough for her commitment to me, all the support, has had a positive impact on my performance. After everything Teresa has done for me i know she genuinely deserves this, Motivational Leader of the Year award..

Teresa provides her managers with the empowerment and tools to achieve positive outcomes for all the young people within the cluster. She evokes and always sees the best in everyone, inspiring them to work toward a common goal. Teresa is very supportive inside and outside of the workplace and always celebrates our individual successes. Teresa challenges her managers to get the best out of them and this has led to all managers being confident and competent within their role. Thanks Teresa .